FAQ
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In-stock items: 4-10 business days
Pre-order items: Roughly 4 months, updates will be sent via email newsletter, blog posts as well as social media updates. Please check each individual listings for more details.
Pre-sample pre-order items: Roughly 6-9 months, updates will be sent via email newsletter, blog posts as well as social media updates. Please check each individual listings for more details.
Unclear on details? Email support@nyahallo.com for assistance. -
We ship to most countries internationally, however there are a few countries our standard carrier does not ship to. Please see the next question if your country does not show up upon checkout. Shipping rates vary based on weight and distance; estimated cost will be calculated at check out.
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A pre-order means to order something in advance. It's placing an order for the item before it is produced and available, with the understanding that it will be shipped later.
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All supply of each item is stocked at the time of the restock. Most items are limited edition and are often never reproduced again. If there is a specific item you want, it is recommended to order promptly to avoid missing out.
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We have a fixed product lineup and do not accept custom orders or commissions. Our focus is on creating unique, limited-quantity designs, and we do not offer bespoke or made-to-order products.
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Material information:- Clothing: Please refer to the individual product listings for specific material details.
- Bags and wallets: We proudly use vegan leather (faux leather) alternatives, ensuring our entire bag collection is vegan-friendly and cruelty-free, with no animal products used in their production. -
We are based in the GTA region of Ontario, Canada. We don't currently offer delivery or pickup.
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Please send an email to help@nyahallo.com.