Shipping policy
GENERAL INFORMATION
• PRE-ORDER ITEMS: ~Typically 3-4 months to produce and ship
UPDATE: DURING COVID-19 THIS WAIT TIME MAY BE UP TO 6+ MONTHS DUE TO DELAYS
• IN-STOCK ITEMS: ~1-5 days fulfillment time.
• SHIP DATES: Monday-Sunday depending on availability and convenience.
• TAXES AND CUSTOMS: Buyers are responsible for any taxes, customs, and duties that may be assessed by their government. As all orders are coming from Canada, Nyahallo Ltd. is not responsible for additional duties, taxes, and VAT fees that may be required in different countries. Nyahallo Ltd. does not accept responsibility for customs as well as any lost/stolen/damaged items in transit.
COVID-19 UPDATE: Shipping and processing times will be slower than usual during these unprecedented times due to courier delays. Delays vary country by country.