Hello, thank you so much for your review and for your feedback! We're really glad to hear you loved the quality of the Sakura Hoodie Dress, and we appreciate you mentioning the sizing for future customers.
We're also very sorry that you weren't able to reach us regarding your exchange in a timely manner. We are currently experiencing longer-than-usual customer support response times due to a record volume of incoming inventory and order fulfillment. We've shared more details in our latest Customer Support Update on our website: https://nyahallo.com/blogs/nyahallo/high-order-volume-update
Please know your email is in our queue and we'll get back to you as soon as we can. Thank you so much for your patience and for supporting our small team ❤️