Nyahallo Is Growing: New Team Members Are Joining Us!

I’m so excited to share that Nyahallo is growing behind the scenes!

This expansion has been long overdue. Over the past year, we’ve been navigating some major changes, including moving to a new country and establishing our own office in the United States. With more than 80% of our customers based in the U.S., this was an important step toward serving our community more efficiently and building a stronger foundation for Nyahallo’s future.

Since making the move and setting up our new workspace, we’ve been able to fulfil significantly more orders, get packages out faster and create a smoother experience for our customers. Seeing the wonderful reviews, photos and messages from happy customers has meant so much to us. Nyahallo has continued to grow throughout this transition, and we’re finally in a position to add more support.

For a long time, I’ve handled nearly every part of product development myself. That includes communicating with manufacturers, reviewing samples, checking details against the original artwork, preparing revision notes, organizing fittings and following up on production. I love being closely involved, but as Nyahallo has grown, it has become too much for one person to manage alone.

We’re now preparing to welcome a new team member who will work alongside me on product development. They’ll help track samples, communicate with manufacturers, review tech packs and organize revision notes. I’ll still make the creative decisions and personally approve our products, but I’ll finally have someone helping me keep everything moving.

We’ve also added another part-time customer-service assistant to help answer emails and order questions. Having extra support means customers can receive more consistent replies while I spend more time reviewing products and working directly with our manufacturers.

These additions won’t make sampling and production happen overnight. Custom products still take time, and some require several revision rounds before they’re ready. However, they will help us stay organized, follow up more consistently and give every project and customer inquiry the attention it deserves.

This is such a meaningful step for Nyahallo. With more help behind the scenes, we’ll be able to move existing projects forward more efficiently and eventually bring even more original designs to life.

Thank you for supporting Nyahallo through this period of change and growth. Every order, review, customer photo and encouraging message has helped make this next chapter possible. I’m incredibly excited about what comes next, and I can’t wait to introduce our new team members properly!