Hi Nyah-mily 💕
I wanted to take a moment to speak from the heart about what Nyahallo stands for and how we’re working to grow, improve, and stay true to our creative roots.
Our Designs Are 100% Original
At Nyahallo, every design is created with care, creativity, and intention. As both an illustrator and designer myself, I personally create many of the concepts you see in the shop. Whether it’s a fantasy-inspired idea or something drawn from nature and emotion, all of our designs are developed from scratch.
I work closely with our lead illustrator Ana, and we often share behind-the-scenes progress on Instagram, X, and other social platforms so you can follow the journey from sketch to final product. To keep things fresh and engaging, I also occasionally commission other talented artists to contribute to Nyahallo: always with direction and creative oversight to ensure everything stays true to the brand’s vision.
We never use pre-made templates, game assets, or generic shortcuts. Every piece is custom designed to reflect our unique stories, inspirations, and creative growth. Originality is at the heart of everything we do, and we’re proud to stand by that.
We Prioritize Quality Over Speed
Nyahallo is a small artist-owned brand that works with ethical, small-batch factories. This means production can take a bit longer than large fast fashion brands, but it allows us to be more hands-on with the details and quality control.
Some of our designs take months, or even a full year, from concept to final delivery. We understand that waiting can be tough, which is why we’re introducing monthly blog updates starting in July 2025. We’ll also be launching real-time preorder tracking by August 2025 so you can see exactly where your item is in the process.
Our Plan to Improve Customer Support
We hear your feedback, and we are taking action to improve. From now on, we're committing to replying to emails within 72 hours. You can contact us anytime at support@nyahallo.com, and we’re also rolling out a new customer feedback form this summer to help guide our improvements moving forward.
If you ever have a concern about your order or feel unsure about something, please don’t hesitate to reach out. We're here to help, and we truly care about making things right.
Thank You for Supporting Small Business
Nyahallo started as a dream during a difficult time in my life, and it has grown into something I could have never imagined thanks to people like you. I created this brand to bring joy, whimsy, and a little weirdness into the world. Every time you wear one of our designs, you’re helping bring that vision to life.
Thank you for your trust, your kindness, and your support. We may not be perfect, but we care deeply, and we’re always learning. I’m so grateful to be on this journey with you.
Stay whimsical,
Jen
Founder of Nyahallo
